VIAtrans is a transportation service option for customers who cannot utilize regular bus service because of a disability. It is a shared-ride, curb-to-curb service that offers independence through mobility and expands access to opportunity via transit.
VIAtrans trips are available for any purpose and can be scheduled at least one day in advance, using VIA’s online or call-in scheduling system. VIAtrans uses vans that operate in the same areas and times as VIA bus service. Van operators help passengers on and off vehicles but do not provide medical assistance or emergency service.
Individuals may apply to determine eligibility for VIAtrans. Eligibility is based on an individual’s functional ability to use regular city bus service, in keeping with ADA (Americans with Disabilities Act) criteria. As part of the VIAtrans eligibility determination process, applicants may be asked to participate in a physical functional assessment performed by a skilled and trained professional therapist.
1021 San Pedro Avenue S
San Antonio, 78212, TX
Building Name or Description: VIA Metropolitan Transit
Accessible Location: Yes
Type of Organization | Government |
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Categories | Social Media, Transportation, Other |
Services offered in Spanish? | yes |
Newsletter? | No |
Child Care Available? | No |
Age Range | All Ages , 3-5 , 12-14 , 15-21 , 22 and up |
Disability Categories | Developmental Disability, Intellectual Disability, Learning Disability, Medical Condition, Mental Health Disorder, Physical Disability |
Does this organization belong to all disabilities? | yes |
This organization belongs to these diagnoses | |
Is this a statewide service? | No |
Website | https://www.viainfo.net/viatrans-paratransit/ |
Contact Name | VIA Accessible Services Office |
Email Address | [email protected] |
Phone Number | 210-362-2140 |