The ADRC helps those in need navigate through a complicated and complex network of available support services with the primary purpose of helping individuals live within their community, if possible. An ADRC provides visible, trusted, comprehensive and streamlined access to long-term services and supports by establishing a “virtual no wrong door” model of information exchange, person and family-centered planning, and service provision.
Referrals are made to appropriate agencies or service providers based on the needs of the caller. Multiple and complex cases may involve several service providers rather than just one. When more than one provider is involved, the Resource Navigator assists with coordination of services provided between the agencies.
The ADRC staff is responsible for handling the “walk-ins” at the front lobby who come in with no appointment. An ADRC staff member will meet with the individual, obtain pertinent information, and connect them to the appropriate state agency and/or community resources.
All callers to the Heart of Texas ADRC should call 254-292-1855. A statewide toll-free line (1-855-937-2372) is available for calls to any ADRC, and the call will be routed to the appropriate ADRC providing service in the area for which the call has been placed.
1514 S. New Road
Waco, 76711, TX
Accessible Location: Yes
|Type of Organization||Government|
|Categories||Advocacy, Case Management, Transportation, Volunteer Opportunity, Other|
|Services offered in Spanish?||No|
|Child Care Available?||No|
|Age Range||All Ages|
|Disability Categories||Developmental Disability, Genetic or Congenital Disorder, Intellectual Disability, Learning Disability, Medical Condition, Mental Health Disorder, Physical Disability|
|Does this organization belong to all disabilities?||yes|
|This organization belongs to these diagnoses|
|Is this a statewide service?||No|
|Email Address||[email protected]|