Texas MTO Region 5 Non-Emergency Medical Transportation

Types of rides include: Public transportation, like the city bus. A taxi or van service. Commercial transit, like a bus or plane, to go to another city for an appointment. Services may also include: Money for gas. Meals and lodging for children and youth 20 and younger staying overnight to get covered health care services. Payment for some out-of-state travel to neighboring states (Louisiana, Arkansas, Oklahoma and New Mexico). Services do not include making arrangements for emergency or nonemergency transportation by ambulance. Can I get a ride? To get a ride, you must be enrolled in one of the following programs and not have any other means of transportation.

Medicaid  Children with Special Health Care Needs   Transportation for Indigent Cancer Patients  "How do I get a ride?" First, set up an appointment with a doctor or provider. To request a ride, call at least two workdays before the appointment, or five days before the appointment if it is outside the county. Phones are answered Monday through Friday, 8 am to 5 pm, local time. Same-day rides may be approved when: A doctor or dentist must see a patient on the same day. When being released from a hospital, clinic or other health care facility. A ride is needed to a drugstore. If a patient has a Medicaid health plan: Call the health plan’s medical transportation contact number. For those without a Medicaid health plan: Call (877) 633-8747 (877-MED-TRIP). Children 14 and under may not travel without a parent or guardian. Children 15 through 17 may travel without a parent, but the parent must provide written permission before the trip is scheduled. "I have a car, but no money for gas. What can I do?"   Call as though scheduling a ride, using the steps outlined above. But tell the representative it's for gas money for an existing car. They will mail an application form to become an Individual Transportation Participant (ITP).  Medicaid can also pay someone else to drive patients to appointments, like a relative, friend or neighbor, if they sign up to become an ITP. The patient or driver must have a current driver’s license, license plates, up-to-date inspection sticker and car insurance.

Location

5151 Mitchelldale Street, Suite A-10
Houston, 77092, TX

Accessible Location: No

Details

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